FAQs

Debit Card

Pacific Crest is part of the Co-op ATM Network, which has 28,000 ATMs located across ten countries and all 50 states. This is larger than almost any network offered by a bank, so we feel confident you’ll be able to access your account anywhere you go. Plus, it’s surcharge-free. View the ATM map.

It will take 3-5 days to receive a PIN.

If you have your current pin you can change it at an ATM or over the phone (number). If you have forgotten or lost your current PIN you can order a new one at any branch or through our call center.

We can help you change your PIN but only if you know your current PIN. If you have forgotten or lost your current PIN you can order a new one at any branch or through our call center at 800-570-0265.

$500 per day

Yes, we allow non PCFCU ATM deposits, however the owner of the ATM determines if the ATM itself will accept deposits. For ATMs that do offer deposit services, only the first $500 deposited will be available for withdrawal for four business days.

The routing number for Pacific Crest is 323274704.

Contact us by phone

We are happy to answer your questions. Please give us a call at (800) 570-0265.

Contact us online

Send us a message on our online contact form
Note that when you’re sending us an email, do not include personal information such as your account number or social security number.

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