FAQs

New Members

You can apply at your local branch or online at https://www.mypcfcu.org/join/. To apply online you need to be at least 18 years of age and have your current driver’s license.

You can find your savings account number with any one of these methods:

  • Online Banking: After logging into online banking, your savings account number is listed directly below the savings account.
  • myPCFCU App: On the main screen (the Accounts screen), your savings account number is listed directly below the savings account.

Still have questions? Call us at 800.570.0265.

You can find your checking account number with any one of these methods:

  • Online Banking: After logging into online banking, go to Accounts > Accounts and choose your checking account. Then choose Account Details. Look for the MICR Account Number.
  • myPCFCU App: On the main screen (the Accounts screen) choose your checking account and select Details. Look for the MICR Account Number.
  • Your Checks: If you have Pacific Crest checks then your checking account number is located on the bottom of the check. The three numbers at the bottom are your routing number (323274704), your checking account number, and the individual check number.

Still have questions? Call us at 800.570.0265.

Pacific Crest offers a Billpay service that can be used to make payments to any company or individual on your behalf. Within Online Banking or using the myPCFCU App, choose Transfer & Pay > Billpay to get started. You will need the company or individual’s name and address, billing account number, and payment amount.

An automatic payment is any payment that is directly pulled out of your account using your account and routing number or a debit card on a regular basis. Common examples are utility bills, car insurance and rent. You will need to contact each company and supply them with your account and routing number or your debit card number for them to set up automatic payments.

A direct deposit is an electronic deposit into your account. It’s usually used for regularly scheduled payments like Payroll or Social Security.

Direct Deposits are controlled by the payer.  You can contact your employer or organization and supply them with your account and routing number (323274704).

You will need a government-issued ID, proof of address if it is not displayed on your ID (both mailing and physical), and a Social Security number or Tax Identification Number. If you have an ITIN you will need to bring in documentation showing it has been issued to you. If you are applying online you will also need your current driver’s license.

If you live, work, worship or attend school in Klamath, Lake, Modoc or Northeast Siskiyou County – or if you have family who does – you qualify for membership. You can apply at your local branch or online at https://www.mypcfcu.org/join/.

Pacific Crest is part of the CO-OP ATM Network, which has 30,000+ surcharge-free ATMs located across ten countries and all 50 states. View the ATM map.

Contact us by phone

We are happy to answer your questions. Please give us a call at 800.570.0265.

Contact us online

Send us a message on our online contact form
Note that when you’re sending us an email, do not include personal information such as your account number or social security number.

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