System Migration
Live Updates
Please plan ahead
We are combining Klamath Public Employees computer systems with Pacific Crest’s. In order to migrate, we have to “freeze” our systems at various times. We will have a team working around the clock on that weekend to make the process as quick as possible.
Access to your Pacific Crest accounts and services will be limited July 1st – July 2nd, 2023.
Access to your Klamath Public accounts and services will be limited June 29th – July 3rd, 2023.
- We recommend you have cash on hand, or rely upon other forms of payment during the system migration. Both Pacific Crest and Klamath Public systems will be affected, including debit and credit cards. Please see the real time Live Updates below for estimated disruption timeframes.
- We have mailed a Migration Guide packet to every Klamath Public Employees member that includes important information specific to Klamath Public Employees accounts.
Live Updates
🟢 On | 🟡Limited | 🔴 Off
🟢 Debit Cards
Turning off 6/29
🟢 Credit Cards
Turning off 6/29
🟢 Virtual Branch
Shutdown 6/30
🟢 Touch Banking app
Shutdown 6/30
🟢 Check Free Bill Pay
Shutdown 6/30
🟢 Automated Response Teller
Shutdown 6/30
🟢 Phone systems
Unavailable 6/30, 3PM – 7/3, 8:30AM
🟢 Klamath Branch Lobby
Unavailable 6/30, 3PM – 7/3, 9:00AM
Live Updates
🟢 On | 🟡Limited | 🔴 Off
🟢 Debit Cards
Limited use July 1st -2nd
🟢 Credit Cards
Limited use July 1st -2nd
🟢 Online Banking
Unavailable July 1st -2nd
🟢 myPCFCU mobile app
Unavailable July 1st -2nd
🟢 ATMs
Limited use July 1st -2nd
🟢 Call 24 Telephone Banking
Unavailable July 1st -2nd
🟢 Phone systems
Regular business hours
🟢 Galpin Branch Drive-up
Unavailable on 7/3
🟢 Branch Lobbies
Regular business hours
For Klamath Public Employees FCU Members
You’ll soon have access to more products, services, and member benefits. We’ve been working for months to make this planned transition to Pacific Crest systems as simple and smooth as possible. There will be limited access to your accounts and services during the transition and there may be items that require some action from you. Please review the Migration Guide for important details or action required.
Complete consumer and business account details are available upon request.
Frequently Asked Questions
After the migration weekend (June 29 – July 3), all of your accounts will be accessible through Pacific Crest systems.
Your existing Pacific Crest accounts will continue to function as normal. When your Klamath Public accounts migrate, it may result in duplicates – such as two Savings accounts or two Checking accounts. You can continue to use both as desired, or consolidate any time after July 3rd by visiting a branch or contacting us at 800.570.0265.
Yes! After the migration is complete (June 29 – July 3). Members will be able to use any Pacific Crest branch to conduct business – including the Klamath branch at 3737 Shasta Way in Klamath Falls.
Pacific Crest FCU members will see no change in fees due to the system migration.
The fee structure for Klamath Public Employees FCU members will change on July 1st. Complete consumer and business account details are available upon request.
Pacific Crest FCU is the continuing Credit Union and will experience no name change.
The Klamath Public branch at 3737 Shasta Way will be referred to as the Klamath Branch of Pacific Crest.
Officially, Klamath Public Employees Federal Credit Union is now a division of Pacific Crest Federal Credit Union.
Pacific Crest FCU and Klamath Public Employees FCU share a similar culture, mission, and membership base. We’ve both been headquartered in Klamath County for many years (Klamath Public Employees since 1949 and Pacific Crest since 1936) and we enjoy a cooperative working relationship. Combining our resources and energy will create more efficiency and greater value for all our members. We anticipate that members will benefit from an expansion of products, services, and convenient branch locations.