We use the personal information you provide to us to offer loan and deposit products and complete transactions you have requested by using our website. In some instances, Pacific Crest uses vendors to provide the above services to you. All vendors used by Pacific Crest agree to maintain strong confidentially protections and limit the use of the information we provide. In addition, Pacific Crest does not send unsolicited or “spam” emails. The credit union electronically communicates relevant news, events, and product and service information to our membership. Pacific Crest provides the ability to unsubscribe from any of its e-newsletters at any time.
We may record and store all communication with users. This includes, but is not limited to, communication through video, phone, audio, chat, text, and email channels.
Collection of Image
Image means the electronic image of the front and the back of an item. An item is an original paper check that is payable to you. When you utilize Mobile Deposit Services to make a deposit into your checking or savings account, Pacific Crest obtains permission from you to collect the electronically transmitted digital image of your paper check. The image is then utilized to process your deposit into your checking or savings account.
Usage of Image
When you utilize Mobile Deposit Services, Pacific Crest obtains permission from you to use digital images as authorizations to process deposits in to your checking or savings account. This means you can authorize the Credit Union to deposit electronically transmitted digital images of paper checks to your checking or savings account by using this service.
Third Party Links
We do not knowingly solicit or collect personal information from children on our website.
Deletion of Account
If you delete your myPCFCU Mobile App account Pacific Crest will retain all IP addresses and the username for the purposes of security and fraud prevention.